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  • Frequently Asked Questions

    Welcome to our FAQ page! We strive to provide the best service to our customers, and we know you have many questions about purchasing and using gift cards and credits. Therefore, we have compiled the most common questions and provided comprehensive answers to help you have a smooth and convenient shopping experience.

     

    Top FAQ

    We offer a wide variety of gift cards and credits, including cards for retail stores, restaurants, gaming platforms, and various entertainment services such as Netflix, iTunes, Google Play, CryptoPay Gift Card, and more. 

     

    You can easily purchase gift cards and credits through our website. Choose the card you want, add it to your cart, then proceed to the checkout page to complete the purchase.

     

    We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.

     

    Yes, you can choose the “Send as a Gift” option at checkout. You will be able to enter the recipient’s email address, and the card will be sent directly to them along with a personal message if you wish.

     

    Electronic gift cards are delivered immediately upon payment completion. For physical cards, delivery time depends on the chosen shipping method and may take 3 to 7 business days.

     

    Unfortunately, gift cards cannot be returned or exchanged once purchased. Please make sure to check your selection before completing the purchase.

     

    You can check your card balance on the issuing company’s website. Instructions and the website link can be found on the back of the card or in the email containing the electronic card.

     

    If you encounter any issues using your gift card, please contact our customer support team, and we will be happy to assist you in resolving the issue.

     

    Yes, we offer options for bulk purchase of gift cards. If you wish to purchase a large quantity of cards, please contact us for more information and special offers.

     

    You can contact us via email at  [email protected]  or by phone at  +971 (04) 3497065 . You can also visit our Contact Us  page on our website for more details.